Communicating at work

Click the thumbnails to see sample pages. They are: Module menu, Introductory video, Telephone and e-mails: Business phone calls, Giving instructions: Explaining why we do things and E-mails and agendas: Writing an agenda.

Level 1: Module 4 — Communicating at work

Telephone and e-mails, Giving instructions, and E-mails and agendas are the three sections in this motivating module, which introduces and develops the skills needed for appropriate workplace communication.  Printable resources are also provided for further individual or group activity.

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